The largest and most profitable insurance company in Central and Eastern Europe

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Message from Boards

  • Letter from the President
  • Letter from the Chairmam

Dear Investors,

On behalf of the Management Boards of the PZU Group companies, I hereby present the annual report for 2013.

The PZU Group has had another successful year. We have made numerous changes in a short time and are continuing to build a new quality of organization based on the Company’s long-term strategy. These changes have reinforced the firm’s high market position in the insurance industry in Central and Eastern Europe and have enabled new markets and business areas to be opened. The PZU Group’s objective is to continue its profitable growth and maintain its leading position on the Polish insurance services market with consistency.

At the end of 2013, we initiated the pilot program of the Everest platform – one of the world’s most modern IT policy support systems. This is key evidence of the evolution of the PZU Group’s operating model from an organization operating in accordance with product lines to a customer-oriented organization. This is almost certainly the most important change we managed to implement this year and it will have an impact on the Company’s operations and competitive position for many years.

Customer orientation and high operational effectiveness will help maintain the leadership position – the PZU Group will remain the largest and most profitable insurance company in Central and Eastern Europe.

PZU is also developing its foreign offices. We started to sell insurance products in Latvia and Estonia in 2012. The profitability of PZU’s foreign business is increasingly improving and, from year to year, is becoming an increasingly important line item in our balance sheet.

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Dear Investors,

2013 was yet another year in a row which ended with PZU generating the best financial result since the IPO, and maintaining the highest rating awarded to Polish corporates. Despite the difficult external situation and significant economic downturn, the Company has reinforced its market position and has successfully continued to implement its strategy.

In the economy, the beginning of 2013 continued the negative trend from 2011. The deceleration in the pace of individual consumption growth and declininginvestments, both in Poland and abroad, wereaccompanied by a further exacerbation of the credit crunch in the euro zone. The adverse impact exerted by these external factors was noticeable in many segments of the insurance business; it particularly severely affected the mass market insurance segment, including motor insurance, as well as the corporate insurance segment.

Even so, in such difficult conditions, the PZU Group managed to improve its financial results for another consecutive year. Improved results were primarily driven by higher gross written premiums, fewerclaims in agriculture and higher profitability of certain products. Paradoxically, we managed to improve profitability in the financial insurance segment because of last year’s collapse of the construction market and the resulting changes in the risk discipline was also important. It is also worth emphasizing PZU’s steadily improving profitability on eastern markets over the past few years.

PZU has maintained a high rating. Standard & Poor’s confirmed PZU’s and PZU Życie’s financial strength at the “A” level with a stable outlook for both companies, which is a confirmation of PZU’s very strong capital position and an expression of market confidence in the strategy pursued by the Company.

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Business

First postion on the non-life insurnace market, with a
31.1%
market share

First place on the life insurnace market, in regular premiums
43.3%
share

Number one in the ranking of investments funds with an
11.8%
share of funds assets

Third place on the open-ended pension funds market;
13.4%
level of share on net assets

Financial results

We consistently implement a strategy which focuses on the total return for shareholders. Steadily increasing net earnings per share. In terms of dividend yield for 2013 years, we are at the forefront of European insurers and reinsurers. Since the IPO the end of 2013, the shares of PZU gave earn 78.6%, including accumulated dividends paid per share was PLN 109.04.

Przemysław Dąbrowski, PZU/PZU Życie Management Board Member, PZU Group CFO

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Gross written premium

 

Group Solvency Ⅰ

Gross written premium

The premium increased at an average rate of
3.5%
per year in the years 2009-2013

 

Net Profit

record since the IPO
PLN 3,295 m

 

ROE

24.1%
confirms that the PZU Group is one of the most profitable financial institutions in Poland.

Activities

  • Non-life insurance

    PZU offers a wide range of non-life insurance products, including motor, property, personal, agricultural insurance, as well as TPL insurance. 

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  • Life insurance

    PZU Życie SA offers a wide range of life insurance products, including group and individual protection insurance, investment insurance and pension products.

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  • Pension funds

    The Open-ended Pension Fund, PZU Złota Jesień, which is managed by PTE PZU SA, is one of the largest players on the pension funds market in Poland.

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  • Investment funds

    TFI PZU SA offers products and services to both mass market and institutional customers including:

    • Individual Pension Account (IKE) 
    • Specialized investment programmes
    • Employee Pension Programmes (EPP) 
    • Corporate Investment Programmes (ZPI).

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  • Foreign operations

    Reporting presence in Ukraina and Baltic region.

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  • Foreign operations

    Reporting presence in Ukraina and Baltic region.

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  • Activities

    PZU is active in various areas of your life. See the details.

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  • Structure of the Group

    PZU is a complex Capital Group. Get to know all our companies.

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Governance

  • Management Board
  • Supervisory Board

Andrzej
Klesyk

CEO of PZU

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Dariusz Krzewina

Dariusz
Krzewina

CEO of PZU Życie, PZU Management Board Member

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Barbara Smalska

Barbara
Smalska

PZU / PZU Życie Management Board Member

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Przemysław Dąbrowski

Przemysław
Dąbrowski

PZU / PZU Życie Management Board Member

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Rafał Grodzicki

Rafał
Grodzicki

PZU Życie Management Board Member, PZU Group Director

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Przemysław Henschke

Przemysław
Henschke

PZU Życie Management Board Member, PZU Group Director

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Sławomir Niemierka

Sławomir
Niemierka

PZU Życie Management Board Member, PZU Group Director

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Bogusław Skuza

Bogusław
Skuza

PZU Management Board Member until 31 December 2013

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Tomasz Tarkowski

Tomasz
Tarkowski

PZU / PZU Życie Management Board Member

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Ryszard Trepczyński

Ryszard
Trepczyński

PZU / PZU Życie Management Board Member

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Tobiasz Bury

Tobiasz
Bury

PZU Życie Management Board Member, PZU Group Director

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Waldemar
Maj

Supervisory Board Chairman

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Tomasz
Zganiacz

Supervisory Board Secretary

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Zbigniew
Ćwiąkalski

Supervisory Board Deputy Chairman

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Dariusz
Daniluk

Supervisory Board Member

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Zbigniew
Derdziuk

Supervisory Board Member

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Dariusz
Filar

Supervisory Board Member

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Włodzimierz
Kiciński

Supervisory Board Member

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Alojzy Zbigniew
Nowak

Supervisory Board Member

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Maciej
Piotrowski

Supervisory Board Member

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Shareholders and Investors

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+78.6%
TSR since IPO
10.5%
divident yeld 2013
PLN 54
dividend per share
PLN 100,345m
assets under management
PLN 3,295m
2013 consolidated net profit